Classroom and One-on-One computer training - SOS trains and consults on all standard softwares and many specialty programs. All classes include instructor-led training, reference materials, Certificate of Completion, and free support on anything covered in class. See below for a list of classes we offer or contact us for a course cataolg.
Skills assessment – SOS will help you assess the current skill level of your organization. Assessment may include computerized skill tests, questionnaires, employee surveys, hardware/software appraisal, and management surveys. Based upon the skills assessment a training plan will be developed.
On-line training sessions – SOS provides on-line training sessions via the internet for your organization.
New-hire orientation – SOS will develop and deliver standard new-hire orientation training to ensure new employees are up-to-speed with your office technology.(e.g.,computer hardware/software, telephone equipment, copy/fax machines, etc.)
Office equipment training - Make the most of your office technology and software by learning to use all of the features available on your telephone system, copy/fax machines, laptops, PDAs, cell phones, etc.
Help desk training and support - SOS will run your help desk or train your Help Desk on skills for handling support responsibility. Train them on etiquette, follow-up, documentation, goals and objectives. Train-the-trainer sessions are available.
Instructional Mini Sessions – Provide motivational, instructional and entertaining mini series. Encourage skill advancement with short presentation/demonstrations. Perfect for a “brown bag”. Topics include “Getting Out of the Inbox”, “Getting Organized with Lotus Notes” “Professionally written E-mails”
Document automation – SOS will teach you to create templates and on-line forms, record macros, auto texts, and fill-in fields to automate the creation of documents.
Digital signatures – SOS will instruct you on the use of digital signatures to secure and authenticate your electronic files.
Project Management – Learn to use specific proect management software to plan, create and manage even the most complicated projects. Learn to enter and track tasks and create charts for presenting progress.
Tablet PCs – maximize the Tablet PC technology by learning to use a digital pen to handwrite on the screen. Learn to draw diagrams, turn handwriting to text and master speech recognition.
Computer Maintenance – SOS can teach you all of the necessary maintenances and security measured that need to be managed on every computer. Learn to schedule routine updates, maintain virus awareness, and other necessary procedures to keep your computers up-to-date and safe.